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Bax
Aug 1, 2022 9:42:05 GMT
via mobile
Post by forestdweller on Aug 1, 2022 9:42:05 GMT
No, not the fine composer of the rather lovely tone poem Tintagel, I'm talking about the appalling music company I've just had the misfortune of buying from.
My fiance bought a keyboard stool for my birthday from them at the beginning of July. She allowed me to try it before my birthday but unfortunately it was too tall so we decided to send it back. Took over a week before we were emailed the shipping label. My fiance has only just got her refund this morning, 4 weeks after making the purchase. Judging by other customers on Faceback that was rather good service for them with other people claiming it can take 2 months to be refunded.
Just a public service announcement really, beware of using them. Robbie
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Bax
Aug 1, 2022 17:26:12 GMT
Post by Cams on Aug 1, 2022 17:26:12 GMT
I got my Gretsch White Falcon from Bax, and what an ordeal that turned out to be. They sent the wrong model, which I returned. And then they sent me the exact same guitar again. Then it turned out the one I'd ordered wasn't going to be available for six months. Shocking service.
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Bax
Aug 2, 2022 7:00:20 GMT
via mobile
geddarby likes this
Post by forestdweller on Aug 2, 2022 7:00:20 GMT
I got my Gretsch White Falcon from Bax, and what an ordeal that turned out to be. They sent the wrong model, which I returned. And then they sent me the exact same guitar again. Then it turned out the one I'd ordered wasn't going to be available for six months. Shocking service. That's terrible- at least our purchase was relatively inexpensive, can't imagine the frustration when purchases of expensive guitars go wrong. I meant to add that the icing on the cake was that they deducted the original carriage cost- only about £5 but still extremely cheeky. So all told we ended up out of pocket and a month frustration. Not to mention I didn't have a birthday present until the refund came through. In the end I got a rather lovely leather chair locally off Facebook for £10 and my fiance has bought me the new Jessie Buckley Bernard Butler album instead!
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Bax
Aug 2, 2022 21:15:22 GMT
Post by curmudgeon on Aug 2, 2022 21:15:22 GMT
I think it was just some strings for me. All wrong. Useless company.
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