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Post by alexkirtley on May 26, 2014 23:44:55 GMT
Gibson is my favorite brand of guitar and I am a proud owner of a J-35 (unfortunately awaiting a new nut at the moment) but one thing that bugs me is that they don't include a tool for the truss rods with the guitar, you have to buy them separately which is about £8-10 for the small wrench or £20-30 for the big TR tool with a handle (like below). I just happened to be walking around poundland and I walked into the tool section and saw this socket set. I bought it, just because I thought it may be interesting to give it a shot, put the 8mm socket on then tried it on my Gibson and what do ya know!, it works perfectly as a truss rod tool and also, if you take the socket off, then it also fits in the case.
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Post by vikingblues on May 27, 2014 7:06:13 GMT
Good solution! Pretty typical of the big corporations - they need to maximise profits for their shareholders rather than provide a good value and service for the customer. £8 to £10 for a small wrench is pretty outrageous and is rather like those overpriced power adapters that the electric gear manufacturers try to screw their customers with! I will admit the lack of a truss rod tool with a lot of guitars has bugged me for years. When I was into electric guitars I found that the "Vintage" brand ship out a truss rod tool in the box with their guitars as standard - so there would often be one if bought on-line particularly if it was from a "box shifter". I did get into an argument with a fairly local shop - a Vintage guitar on a special price that I ordered from them on-line (to avoid a 40 mile round trip) arrived without a truss rod tool and it was in dire need of being adjusted - one terrible action, but also control knobs hanging loose and a loose input jack socket. I queried about getting an appropriate allen key from them and they refused to supply one. They said their tech advised them that customers shouldn't be allowed to make adjustments to their guitars! Despite being assured that I had assembled / built guitars of my own they wouldn't budge and even refused to confirm the correct size of allen key that would be needed. OK - I could have tried and tested for the best fit in my collection but I was annoyed at that point and contacted JHS, the distributor to check the size. They were surprised at the shops attitude and gave me the info I needed - and offered to supply one too, but that was not needed as I had one the right size already. JHS must then have spoken to the shop because there was suddenly offers of their coming and collecting the instrument, setting it up, and returning it - all with no charge. Too late as I'd already done what was basically a very simple job and one that should have been done at the shop before it was sent out. Never bought a guitar from them since. It still niggles. Mark
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Post by alexkirtley on May 27, 2014 15:58:29 GMT
Good solution! Pretty typical of the big corporations - they need to maximise profits for their shareholders rather than provide a good value and service for the customer. £8 to £10 for a small wrench is pretty outrageous and is rather like those overpriced power adapters that the electric gear manufacturers try to screw their customers with! I will admit the lack of a truss rod tool with a lot of guitars has bugged me for years. When I was into electric guitars I found that the "Vintage" brand ship out a truss rod tool in the box with their guitars as standard - so there would often be one if bought on-line particularly if it was from a "box shifter". I did get into an argument with a fairly local shop - a Vintage guitar on a special price that I ordered from them on-line (to avoid a 40 mile round trip) arrived without a truss rod tool and it was in dire need of being adjusted - one terrible action, but also control knobs hanging loose and a loose input jack socket. I queried about getting an appropriate allen key from them and they refused to supply one. They said their tech advised them that customers shouldn't be allowed to make adjustments to their guitars! Despite being assured that I had assembled / built guitars of my own they wouldn't budge and even refused to confirm the correct size of allen key that would be needed. OK - I could have tried and tested for the best fit in my collection but I was annoyed at that point and contacted JHS, the distributor to check the size. They were surprised at the shops attitude and gave me the info I needed - and offered to supply one too, but that was not needed as I had one the right size already. JHS must then have spoken to the shop because there was suddenly offers of their coming and collecting the instrument, setting it up, and returning it - all with no charge. Too late as I'd already done what was basically a very simple job and one that should have been done at the shop before it was sent out. Never bought a guitar from them since. It still niggles. Mark What a bummer!! I'm sure that some shops think that their customers can't wipe their own butt without doing it wrong, that really is wrong though, they are our guitars, we can do what we want to them.
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