ocarolan
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Post by ocarolan on Dec 6, 2013 1:05:24 GMT
I have found these chaps to be good to deal with - www.fretsounds.co.uk/guitar_strings.html Not the largest range, but if you use what they stock, they are excellent! The main man, Steve, is v friendly and a great guitar player. Keith
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Post by Deleted on Dec 6, 2013 8:48:52 GMT
Just an update- rather mysteriously when I opened the front door to go to work this morning at 7 the box of strings was sitting on the door step. I cannot work out whether they had just been delivered or whether my neighbour might have taken them in yesterday. It was odd because the white box they usually use had first class postage paid for, and yet they were wrapped in another packet from a courier firm stating next day delivery. I think maybe they had pulled out the stops and actually made sure they arrived by this morning, so full credit to Strings Direct for pulling their finger out and sorting out a problem.
Sorry again to Sigmadel for all the hassle, and hope it hasn't put you off using strings direct yourself, because as I said, I usually find them extremely efficient and well priced (the wyres for instance are a couple of quid cheapper than on Pierre's website).
Robbie
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Post by sigmadel on Dec 6, 2013 10:20:04 GMT
I'm glad they've arrived Rob , have fun using them . I've never had issues with them previously but it goes to show unless I had went public on Facebook yesterday would you have them ? As I was told on the phone on Tuesday that you would get them next day which would have been Wednesday .here's hoping mine arrive today and restore my faith in online shopping . I've had a few bad experiences lately with a major online giant starting with an A with things just not turning up and no replies to emails etc... so it has made me extra wary . Thanks again Rob .
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Post by andyhowell on Dec 7, 2013 13:38:36 GMT
Me neither - always had prompt service from them. Hope this is not a sign of financial difficulties!
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Wild Violet
Artist / Performer
Posts: 3,562
My main instrument is: Symonds OM-14
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Post by Wild Violet on Dec 7, 2013 14:23:28 GMT
I've used Strings Direct for years, mainly because they have the cheapest Newtones I have found. I have only ever had excellent service from them, the goods usually arriving the next day. I was a little disappointed when they raised the free postage limit but I know how hard it is to keep costs down when your overhead keeps rising, so it didn't stop me from using them.
I'm sorry you had a bad experience and hope it was a one-off.
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Post by sigmadel on Dec 8, 2013 3:25:51 GMT
My strings from stringbusters arrived when the guy said . The reason they were later in shipping was because the code had changed due to there being a free gift of a dehumidifier with them . The Kyser seems to work great and doesn't knock me out of tune and although its the 6 string version its also working up to the 9th fret on the 12 string . I've not had that much time with it yet dye to work but I'll have it on tomorrow .
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Post by arturo on Dec 9, 2013 16:49:59 GMT
As a shop visitor to Strings Direct I have always had good personal service from them and that hasn't changed while they've been expanding the shop and moving out of selling guitars to concentrate on strings and parts (bargains have been had!). It looks like all of the mail order area has been moved around and the main counter is in a new place on the opposite side of the building. I think they've taken an interior wall down or something so there's a lot of changing about been going on recently. I think they've just about finished now so hopefully normal mail order service will be resumed.
(I have no affiliation to them by the way)
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Post by sigmadel on Dec 10, 2013 6:47:28 GMT
I have found these chaps to be good to deal with - www.fretsounds.co.uk/guitar_strings.html Not the largest range, but if you use what they stock, they are excellent! The main man, Steve, is v friendly and a great guitar player. Keith His prices are pretty competitive too , cheers for this Keith , I've never been on there before . Only trouble is he dosent do Dadarrios .
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